What is an emergency?

An emergency is:

Something that needs to be fixed immediately or serious injury or damage will occur.

An emergency is not:

Something that a resident would liked to be fixed as soon as possible but will not result injury or damage.


Examples of Emergencies:

  • Loss of hot or cold water
  • Loss of heat (during extreme temperatures)
  • Loss of electricity (beyond normal power outages)
  • Electrical hazard
  • Flooding or major leak
  • Fire
  • Gas leak
  • Any condition that represents a significant imminent threat or potential hazard to the community
  • Broken window that is potentially a safety and/or security hazard.